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Scam in Progress – Fake Text Messages:

Have you received text messages like the following?

If you are receiving the above message please contact State Bank Immediately: Call (435) 865-2300 (Mon-Sat, 8 AM – 8 PM).

By calling State Bank of Southern Utah you can verify that your login information is safe. Do not respond to the above text.

This is a scam text sample.

What You Need to Know:

  1. The above is a scam text sample.
  2. State Bank Never Sends Links via Text Messages: Don’t click links or call phone numbers in text messages that claim to be from State Bank.
  3. Scare Tactics Are Common: Fraudulent messages are designed to frighten you. The “transaction” they reference never actually happened.
  4. Beware of Imposters: Scammers may call claiming to be from “SBSU Fraud” and try to convince you to click a link or share your login details.
  5. Fake Websites Look Real: Links in phishing texts often lead to fake websites that mimic State Bank’s site to steal your login credentials.
  6. Never Share Two-Factor Codes: State Bank will never ask for the two-factor authentication codes sent to your phone—not even over the phone.
  7. Verify the Website Address: State Bank’s official website is www.sbsu.com. Be cautious—if even one character is off, it’s a scam.
  8. Monitor Your Transactions: You can check real-time debit transactions in your account. To check credit card transactions, follow these steps:
    • Log in to your account, scroll to your credit card, and click.
    • At the top, click “Manage Card” to view real-time transactions via EzCardInfo.

If You Clicked the Link, Attempted to Login, and/or Revealed Your Codes:

  1. Contact State Bank Immediately: Call (435) 865-2300 (Mon-Sat, 8 AM – 8 PM).
  2. Log in to State Bank’s Official Website and Verify Your Info: Go to www.sbsu.com and log in to your account. After logging in, click the down arrow next to your name >> Profile >> Contact Information. Verify your phone number and address is correct.
  3. Check and Secure Transfers: Review your Zelle and external transfers. Cancel or delete any you don’t recognize. Report suspicious transfers when you call us.
  4. Change Your Username and Password: After logging in, click your name in the upper right >> Profile >> User ID. Choose a new User ID and Password (different from any used elsewhere). Click Update when finished.
  5. Avoid Using Shared Credentials: Use a unique username and password for your State Bank account to prevent computer bots from accessing your information on other websites.