Bill Pay is a service that speeds up the monthly check-writing chore. Instead of writing and mailing checks one-by-one, bill-pay users click boxes and type amounts. SBSU and CheckFree do the rest. The system requires initial setup. After that, paying a bill is as easy as logging into our web site from anywhere in the world.
Easiest Way to Get Free Bill Pay
Sign up for E-statements with any business or personal checking account**.
- You get free bill pay.
- Your E-statement includes images of posted checks.
- Paper statements will be turned off.
**Money Market accounts are excluded from the free bill pay offer because of the Federally regulated transaction restrictions, which limits withdrawals to no more than 6 by check per month.
Why State Bank and Bill Pay
CheckFree employs the risk model for paying bills. This means that funds are debited from the user's account at about the same time the bill is paid. The user keeps the float! With other bill-pay systems the money is taken before being sent to the payee. About 70% of transactions are handled by electronic methods. The remaining 30% is divided between laser drafts (a check that posts to the user's account) and corporate checks (a check from CheckFree's account). SBSU cannot control the payment method chosen by CheckFree.
The user picks which vendors to pay and the amount. The system automatically defaults to the earliest payment date, which the user may accept or adjust to a later date.
Bill-Pay NSF Caution: Two NSF/OD fees may apply - one from SBSU and one from CheckFree. SBSU may return CheckFree's collection attempt because of insufficient funds (NSF) in your account, in which case you will receive two NSF fees, one immediately from SBSU and another from CheckFree at month end. Click here to review potential fees.
Money Market Caution: Federal regulations restrict money market withdrawals to no more than six (6) per month. A $10 fee is charged for each excess withdrawal. These limits make money market accounts poor candidates to associate with bill pay.
Stop Payments: SBSU or CheckFree stop payment fees may apply depending upon the payment type. CheckFree charges $25 per stop. See our fee schedule for SBSU stop payment fees.
Enrolling in Bill Pay
- Enrollment in SBSU Bill Pay is easy!
- 60-day free trial period.
- First enroll in Online Banking.
- Log on and click "Pay Bills".
- Fill out the enrollment forms completely and correctly with the required information.
- Select the appropriate pricing plan.
- Select Totally Free Bill Pay if you have E-statements with any checking account or have Emerald Elite.
- Select Basic Bill Pay ($5 per month for 15, then 50¢ each) for any account without the E-statement option. This includes the following:
- SBSU personnel will review enrollments for proper plan selection.
- You may link one account during the enrollment process from which to pay bills. SBSU Computer Department personnel may link additional accounts for you (call 435-865-2394).
- Click on the "Submit" button when you have finished.
Using the New Bill Pay Interface
- There is a delay of at least one-banking day after enrollment before you may use Bill Pay.
- When the Bill Pay interface appears, enter biller information.
- Click on "Add a Bill" and follow the prompts.
- Enter information completely and accurately.
- Caution! Enter a complete address when required, including street and/or PO Box, city, state and ZIP. CheckFree keeps the address of some payees on file, but most addresses must be entered completely and accurately. Double check your work.
- Do NOT assume that payments to a particular vendor or financial institution will be handled by electronic methods. The address information you enter must be accurate.
- CheckFree prints instructions for crediting payments at the top of each laser draft. Be sure your account number with the vendor is entered correctly or that you provide sufficient "Check Memo" information to ensure that your payment is processed correctly.
- CheckFree renames State Bank's Visa as "Certegy Card Services" on your list of payees (Certegy is the behind-the-scenes processor for SBSU). This is OK.
- Laser drafts that post to your account like a check start with serial number 5000.
Working with Repeating Payments - Caution
- You may add a repeating or automatic payment for any biller.
- Click on "Manage my Bills" and select a biller. Set up the appropriate action from there.
- Warning! To cancel a repeating payment you must do two things:
- Update the biller (Manage my Bills) to remove any automatic payments.
- Cancel any payment listed as "Pending". It is too late to stop a payment listed as "In Process" or "Processed".
- Failure to do both will result in an unwanted payment.
- CheckFree identifies repeating payments as pending up to 30 days before the payment due date.
Bank to Bank Transfers - A Better Way
Don't use the bill pay system for bank to bank transfers or for paying State Bank loans. There's a better way, as follows:
- Bank-to-Bank Transfers: Use our "External Transfer" method for moving money to or from other financial institutions.
- Log into Online Banking
- Click the "Transfer" tab
- Click "Recipients" and then add a recipient. Select an account at another bank or Credit Union and continue to the form. Print the form, fill it out and mail it to us. We'll set you up with a very reliable and fast method for moving money between financial institutions.
- Return to the "Transfer" screen to move your money (after we have set it up).
- Loan Payments: Use the "Transfer" screen to pay your State Bank loans
- Log into our Online Banking site
- Click "Transfer"
- Your loan should be grouped with accounts under "Transfer To". Please contact us at (435)865-2394 if your loan does not appear on this screen.